Hello, my name is Maxim Sviridov. I work as a manager
at the “Star tour” company. It is Russian company which works on the business
travel market. Two weeks ago I was sent by the administration of our company to
London where I studied the English travel companies, their traditions, their
marketing and management. Now my business trip is coming to the end and I want
to share with you my impressions of English business world. First of all
English businessmen are well known all over the world for their honesty and
decency. If an Englishman gives you his word he will keep it in any case.
Besides that, nothing can prevent him from refusing the once taken decision. Of
course, there are some exclusions, but they are so rare that nobody should put
attention on them.
During the last two weeks my working day was
approximately the same. Early in the morning I took a taxi to my hosts’
headquarters, which is situated in the City – the business heart of London.
First of all I usually asked Ms. Lapital – my secretary if there were any
letters or cables for me. Then she gave me my correspondence and fresh
newspapers and I followed to my office-room. There I studied all documents that
had come for my name and wrote a short report about previous business day and
then faxed it to my native company in Vladivostok. After that I went to Mr.
Forsberg’s office-room to get tasks for the new day and ask some questions
about their company, its history, traditions, clients, and so on. After that I
usually did what Mr. Forsberg asked. My usual job was meeting with potential
clients, discussing their rest plans and offering the services of Mr.
Forsberg’s company. I usually met with 10 or 12 people a day. They were
representatives of different social groups and communicating with them
increased my knowledge of England and Englishmen, their psychology greatly.
This business trip was a great chance for me and I hope I used this chance
fully. Now I know a lot about Western business world, about travel business and
this knowledge will, of course, help my in my future career.
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